Being analytically sound and acquiring the right skill set to know your product and understanding your customer’s journey is really important if you’re looking for better conversions. When it comes down to tracking your product, service and customers, google marketing tools deserves to be on top of the list. Google Tag Manager is one of Google’s free marketing tools that can help you to get greater visibility as to the actual specific behaviours that are happening on a particular page. It is a tool which is platform-independent and acts as a control panel to collect and take various actions based on the behaviours that are happening on your website. Most importantly, Google Tag Manager does not store or generate reports. Google Analytics and Google Data Studio are better tools to rely on when it comes to storing information and generating reports respectively. But, let’s not talk about those tools here.
The Google Tag Manager is like a dashboard you put in charge to watch what is going on. It watches all the different behaviours that are happening as the customer journeys through your website. This tool will take action only according to what you have trained it to do. The GTM course by CXL Institute helps you to learn more about Google Tag Manager and walks you through the entire account setup and usage.
Now, there are basically three main things to be aware of when working on Google Tag Manager and they are Tags, Triggers and Variables.
What is a Tag?
A tag in Google Tag Manager is basically a script. They are segments of code that you get from your Google Analytics. A tag is associated with a certain set of goal firing rules and putting the scripts on the page at the appropriate time and firing different things that are required to fire so that the platforms know what’s going on. A tag manager can tell other platforms whether action on the page has converted or not.
A Trigger is a component in Google Tag Manager that helps to identify when should the Tag manager take an action. For example, a trigger can be set up when a pageview occurs, when a video is played, when a conversion occurs etc. There are basically 3 main triggers and they are Pageview triggers, Click Triggers and Engagement style triggers.
A variable in Google Tag Manager is just a piece of information that it needs in order to do its job. For example, a pageview trigger is telling different platforms that somebody is on the page. But, how does it know which page is it? That’s why we require variables. Variables can be more than one associated with the information and it can have different values.
Data Layer in GTM
As you go through the Tag Manager and as different behaviours happen, you should be able to temporarily store those details somewhere so that you can have that information as a reference later. You should be able to store the data long enough so that this information can be sent to different platforms that need to know about these details. Basically, a Data Layer is a component in GTM where you can store details temporarily. There are two parts in the data layer and they are keys and values.
How does it work?
Every single time the Google Tag Manager loads, it creates a data layer. When the next page loads, there is a completely new data layer that gets created.
A data layer contains so many details in there like timers, time starts, elements and scroll details of a page. All these details that we set up help us to track engagement.
Typically, a data layer is like a virtual filing cabinet on the browser. It’s where the information is temporarily stored for a session so that you can store information about the user's journey as the user is actually going through the site.
The Preview mode in GTM
The preview mode is Google Tag Manager is a life-saver. The best thing about this feature is that it saves us from making mistakes and messing up things. The Preview option in Google tag manager is a way for you to check and make sure that all of the changes and everything you’ve adjusted in your tag manager implementation can be tested before publishing. You can make sure that it’s working and this mode will also show you the number of changes that you’ve made. You can keep the preview mode turned on as long as you need and you can abandon/delete the changes whenever it is not required. But, whenever you make any changes, clicking on Refresh button is really necessary. Otherwise, the changes will not be updated.
Container Structure in GTM
A container in GTM is something that’s used to measure. Each website will have its own container but it necessary to check the purpose of the container. When you start working with GTM, the first thing that you will need to work with is the Container. A container holds all the tags for your site.
The use of Workspace in GTM
The admin who holds the GTM account has the power to add users and provide certain permissions. So, if there are multiple people in your Tag Manager container and if 2 people are in the container at the same time, it is highly likely that somebody is going to overwrite somebody else’s changes. A workspace in GTM helps to keep those changes separate and siloed so that the changes are not overwritten and if somebody does change something that would affect somebody else’s container, the Tag Manager will alert you and allow you to update everything you’ve been working on of the most recent version.
Now, publishing a workspace is similar to publishing a WordPress site. All the changes exist in the private mode of the container. You will need to publish it whenever you are ready to. It is important to name your version and add details so that later you will know what you’ve created.
Tag Sequencing and Formatting Variables
Do you know that there are ways that you can actually control what order the tags fire in? The Google Tag Manager works in an asynchronous way which means that everything sort of fires at the same time when it’s being told to fire. But, you can build an order to sort when the tags will fire. That’s why you need Tag sequencing.
When it comes to variables, not every variable would need to have its value formatted but there are multiple instances of how you can actually control the format of variables in GTM. Technically, formatting variables means formatting the values.
Google Tag Manager is one of the most efficient tools to rely on when it comes to marketing your product or website. When Google Analytics stores all your information, Google Tag Manager collects the information that you need. This article portrays just the basics of what Google Tag Manager is and what basic components does it include.